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How do I cancel my subscription?

You can cancel your subscription in Everymail My Account.

Canceling in My Account

Point_Subscriptions

Canceling your account is done by turning off the Auto-renew feature, which you can find in the My Account Subscriptions section. You can do this for yourself by following the steps below:

  1. Log in to My Account
  2. Click on Subscriptions on the left
  3. Click the little slide button that says:

    Auto-Renew for Everymail Subscription



Auto-Renew_Main
 

How to Tell Auto-Renew Status

Auto-Renew_ON Slide is green, and to the right: Auto-Renew is on

When on: You will be billed the next time your subscription is renewed, after your current subscription period has finished (monthly or yearly).

Auto-Renew_OFF Slide is grey and to the left: Auto-Renew is off

When off: You will not be billed again, when your subscription runs out. You will have access to your email until the end of your current paid subscription period (monthly or yearly).


⚠️NOTE
: Whenever you click the Auto-Renew slide button, a popup will explain the action you're about to take - whether that's to disable or enable auto-renew, and it will ask you to confirm.

 

More Help

ICON_Support ChatIf you're having difficulty canceling your account, or would like some additional help. You can use our Support Chat in the lower-right, during normal business hours.

 

⚠️NOTE: If you wish to have your email canceled effective immediately, please contact support. We can accommodate this on request, but note that you will not be able to receive a refund for any unused portion of your subscription.

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